1. Introduction

Welcome to Domo, Vietnam's leading real estate application. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Domo application.

2. Information We Collect

Personal Information:

• Full name, phone number, email address
• Address and location information

Usage Information:

• Property search and viewing history
• App interactions and feature usage
• Device and technical data
• Location information (with your consent)

3. How We Use Your Information

We use your information to:

• Provide and improve real estate services
• Connect you with property owners and agents
• Send notifications about relevant properties
• Provide customer support and resolve disputes
• Comply with legal requirements

4. Information Sharing

We may share your information with:

• Property owners and agents: When you show interest in a property
• Service partners: Verification services, data analytics
• Legal authorities: When legally required
• Subsidiaries/affiliates: Within our corporate group

We commit not to sell your personal information to third parties for commercial purposes.

5. Information Security

We implement advanced security measures:

• SSL/TLS data encryption
• Multi-factor authentication
• Strict access controls
• 24/7 security monitoring
• Regular data backups

6. Your Rights

Under Vietnamese law and international standards, you have the right to:

• Access: View personal information we store
• Rectify: Update incorrect information
• Delete: Request deletion of personal information
• Restrict: Limit information processing
• Portability: Receive a copy of your data
• Object: Refuse certain processing activities

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience
• Remember your preferences
• Analyze app usage
• Provide relevant advertisements

You can manage cookies in your browser settings.

8. Data Storage

We store your information:

• In secure data centers in Vietnam
• For the time necessary to provide services
• In compliance with legal retention requirements
• With backup and recovery measures

9. Users Under 18

Domo is not intended for users under 18 years old. We do not intentionally collect information from children under 18. If discovered, we will delete such information immediately.

10. Policy Changes

We may update this policy over time. Significant changes will be notified through:

• Email notifications
• In-app notifications
• Website updates